Responsible Gaming
Gambling Should Be Entertainment
At Cocoa Casino, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
Only spend what you can afford to lose, and never view gambling as an investment or income source.
Age Verification
You must be 18 years of age or older to gamble.
In the United Kingdom, the legal age for gambling is 18. We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, please do not use Cocoa Casino.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem. Please seek help:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activity from family, friends, or partners
- Gambling with money needed for essentials like bills, rent, or food
- Feeling unable to stop or control your gambling
- Lying about the time or money spent gambling
- Experiencing mood swings, anxiety, or irritability related to gambling
- Borrowing money to gamble or pay off gambling debts
- Neglecting work, school, family, or hobbies because of gambling
- Feeling the need to gamble with larger amounts to achieve the same excitement
- Attempted to cut down or stop gambling without success
Self-Help Tools & Controls
Cocoa Casino provides tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a session or time period
- Reality Checks: Receive regular reminders during your gaming sessions about how long you've been playing
- Session Limits: Set a maximum duration for each gaming session
- Self-Exclusion: Temporarily or permanently exclude yourself from Cocoa Casino
For more information about these tools, please contact our customer support team or visit your account settings.
Support & Help Organizations
If you or someone you know is struggling with gambling, help is available:
United Kingdom
- GamCare – Free, confidential support and counselling for problem gamblers and their families
www.gamcare.org.uk | Phone: 0808 8020 133 - GamStop – National self-exclusion scheme for online gambling in Great Britain
www.gamstop.co.uk - Gamblers Anonymous – Self-help support group meetings across the UK
www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org | 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
All support services listed are free, confidential, and staffed by trained professionals.
Need Help? Reach Out Today
If you're struggling with gambling, remember that help is available and seeking support is a sign of strength, not weakness.
Don't wait – contact one of the organizations above today. They're here to help you and your loved ones.
Your wellbeing is important to us. Play responsibly, and enjoy gaming as entertainment only.